Strategic Thought

Support
Support

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If you would like to find out more information about any of our products or contact us to discuss how we can help you, then please click here.

Alternatively contact us on telephone number +44 (0) 208 410 4000 (EU) or +1 (703) 673 9580 (US).

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Phone Support:

EU:  +44 (0)20 8410 4040
US:  +1 (703) 673 9590

News
  • 2nd Half ARM Wins! ()

    STG announces 14 new contracts in both the US & the EU in the second half of YE2008, including USAF.   more

  • New Practice Head Appointed ()

    STG appoints a head of the new Banking Payments Practice.   more

Support

The Strategic Thought Support Team seek to provide a common and consistent level of service to our customers that exceeds their expectations and the contractual basis of our relationship.

How best to contact Support?

Log on to the Support site by entering your ID and password into the box on the left. Our telephone details are in the box on the right. The support site contains all available product updates and fix packs, documentation, support forums, call logging and call management.

Support Times

EU
0900 - 1730 GMT
Monday to Friday, UK Business Days

US
0900 - 1730 EST
Monday to Friday, US Business Days

Mike Collins - Support Team Manager

Mike CollinsMike manages the support teams that operate out of the EU and US. The teams are there to provide you with support worldwide.